30 Jun 2010, 11:44
Post #1
Hi there,
First of all, congratulations on the excellent servers, I have been making frequent visits to your UK 2fort and payload boxes since I discovered them.
Now the bad news. Earlier today, the players on the UK badwater server were subjected to a lengthy argument between a player called Harvester and a player/admin called Harley Quinn without quotes/[Ears.][AD].
Keeping this short, the admin became abusive, hurling expletives, derogatory and even racial remarks in response to player Harvester. The argument was over something trivial like the admin's choice of tactics (sticky spamming) but the way in which it was dealt appears to be wholly unacceptable.
Surely admins are there to keep the peace, not contribute to disorder.
In the end, after what must have been about an hour, this admin beaconed the player and then banned him but not before he had decided to become abusive to me for no reason other than the fact that I was playing a pyro at the time who happened to be healed by the medic (Harvester). Prior to this moment I hadn't spoken a word in reference to said player/admin.
I have to say, I'm very disappointed to encounter this sort of problem on an otherwise excellent server. I don't know if the admin was just having a bad day or whether he hasn't received proper training into how to deal with customers on a public server and make proper use of the tools available for dealing with problems; but I think you should look into this matter.
Unfortunately I do not have a demo of the incident, mainly because I'm playing under Linux with Wine, which is stretching things already without the added load of a demo.
The incident happened between ~10:00 and 11:00 UK time on server --- I feel that this kind of behaviour has the potential to impact your playerbase (I certainly don't feel like playing on a server which has belligerent or abusive admins) and a grep/search of the server log pertaining to this time window might be of benefit.
I should add that I am not familiar with either of the parties in the dispute.
Here are some example extracts from my log fragment which may aid in locating the conversation:
[Ears.][AD] : KEEP TROLLIN TROLLIN TROLLIN
Harley Quinn without quotes : FUCK U
Harley Quinn without quotes : a sticky in yr fat face
Harley Quinn without quotes : YOUR PLAYING A CARTOON GAME
Harley Quinn without quotes : WHO GIVES A FUCK
[Ears.][AD] : valve made the demoman black for a reason, to make people repel from playing is overpowered awesomeness
[Ears.][AD] : no wait, i like the crying
[Ears.][AD] : lol, and W + M1 is pro?
[Ears.][AD] : Fuck yeah i'm talking to you
[Ears.][AD] : No, im an admin
[Ears.][AD] : Ban reason: Harvester
kisdomdom connected
[Ears.][AD] : 1. Admin disrespect.
------------------------
I haven't included the Harvester side of the conversation because frankly, I don't see the relevance of it. An admin should not be behaving in this fashion.
Regards -
edit:server was 89.238.160.17:27015 24/7 Badwater/ Goldrush
First of all, congratulations on the excellent servers, I have been making frequent visits to your UK 2fort and payload boxes since I discovered them.
Now the bad news. Earlier today, the players on the UK badwater server were subjected to a lengthy argument between a player called Harvester and a player/admin called Harley Quinn without quotes/[Ears.][AD].
Keeping this short, the admin became abusive, hurling expletives, derogatory and even racial remarks in response to player Harvester. The argument was over something trivial like the admin's choice of tactics (sticky spamming) but the way in which it was dealt appears to be wholly unacceptable.
Surely admins are there to keep the peace, not contribute to disorder.
In the end, after what must have been about an hour, this admin beaconed the player and then banned him but not before he had decided to become abusive to me for no reason other than the fact that I was playing a pyro at the time who happened to be healed by the medic (Harvester). Prior to this moment I hadn't spoken a word in reference to said player/admin.
I have to say, I'm very disappointed to encounter this sort of problem on an otherwise excellent server. I don't know if the admin was just having a bad day or whether he hasn't received proper training into how to deal with customers on a public server and make proper use of the tools available for dealing with problems; but I think you should look into this matter.
Unfortunately I do not have a demo of the incident, mainly because I'm playing under Linux with Wine, which is stretching things already without the added load of a demo.
The incident happened between ~10:00 and 11:00 UK time on server --- I feel that this kind of behaviour has the potential to impact your playerbase (I certainly don't feel like playing on a server which has belligerent or abusive admins) and a grep/search of the server log pertaining to this time window might be of benefit.
I should add that I am not familiar with either of the parties in the dispute.
Here are some example extracts from my log fragment which may aid in locating the conversation:
[Ears.][AD] : KEEP TROLLIN TROLLIN TROLLIN
Harley Quinn without quotes : FUCK U
Harley Quinn without quotes : a sticky in yr fat face
Harley Quinn without quotes : YOUR PLAYING A CARTOON GAME
Harley Quinn without quotes : WHO GIVES A FUCK
[Ears.][AD] : valve made the demoman black for a reason, to make people repel from playing is overpowered awesomeness
[Ears.][AD] : no wait, i like the crying
[Ears.][AD] : lol, and W + M1 is pro?
[Ears.][AD] : Fuck yeah i'm talking to you
[Ears.][AD] : No, im an admin
[Ears.][AD] : Ban reason: Harvester
kisdomdom connected
[Ears.][AD] : 1. Admin disrespect.
------------------------
I haven't included the Harvester side of the conversation because frankly, I don't see the relevance of it. An admin should not be behaving in this fashion.
Regards -
edit:server was 89.238.160.17:27015 24/7 Badwater/ Goldrush